Welcome to
The Coffee Company
Shop 118, Brooklyn Mall, Pretoria
About The Coffee Company Brooklyn Mall
The Coffee Company is a family run business that has been in Brooklyn Mall for over 15 years, we specialize in all things coffee related. The store stocks Gaggia and Jura Coffee Machines and offers repair and service of our machines.
We sell imported luxury household brands such as Alessi and Ritzenhoff. The coffee company stocks a variety of coffees from around the world as well as locally roasted brands. Bialetti brands and many other coffee related accessories and coffee making equipment can be found in store. We offer bespoke gifting as well as gift wrapping for all our customers, Contact us for any advice on how to take your coffee experience to the next level.
Visit our store in Brooklyn Mall or online, and shop some of the best coffee products available, or learn more about the coffee company.
We're Authorised Resellers of Top Brands
FAQ
Frequently Asked Questions
How do Returns work?
If the item is unused, in original packaging and you still have the receipt, we can refund (not on consumables), alternatively, we can exchange the item or give you a voucher.
Do you offer a warranty?
All machines have either a 12 or 24 month warranty (we keep track of the purchase date on our side so if you lose your receipt your warranty still stands) .
When you purchase the machine, we will inform you of the warranty that accompanies the machine.
What is the estimated delivery time?
Your order will be shipped once your payment has reflected in our bank account. Thereafter you should receive your order within 3-5 working days. Please note that some outlying areas can take an extra day.
We offer a collection option.at the shop in Brooklyn Mall.
Drop-off for services and collection in store 7 days a week:
- Monday – Friday
09:00 – 19:00 - Saturday, Sunday & Public Holidays
09:00 – 17:00 - Closed on Good Friday, Christmas & New Years
- Monday – Friday
How do I determine shipping rates?
Standard shipping of R 100.00 under R 1’500.00.
Do you sell parts for the coffee machines?
Yes. We can order spares for most of the brands we sell in store including Bialetti, Gaggia, Jura, Saeco and more.
Do you offer services for the coffee machines?
Yes.We service the following coffee machine brands:
- Jura
- Mythos
- Gaggia
- Saeco
- Philips
Do you install your Coffee Equipment
We can set up and train staff on use depending on the area and machines in use.
Household machines do not need installation. This applies only for bigger office use machines etc.